Consumer Ally

With the economy still in the doldrums and the Web offering an array of legal help sites, a rising number of consumers are trying their hands at being do-it-yourself lawyers. Is it right for you? And if so, which site should you use?

Spend enough time surfing the Web, and you just might develop a sixth sense for scams. Sometimes it's a matter of a page that just doesn't look right, but often it's just a matter of spotting the words and phrases that tend to be pop up with great frequency on scam Web sites -- words like these.

When you step up to the pharmacy counter at Rite Aid to discuss your symptoms with the helpful employee clad in a white coat, do you know if you're speaking to a pharmacist or just a "wellness ambassador"? Two U.S. senators say that the distinction isn't clear enough. Here's why they have a problem.

Most people understand that a bankruptcy or foreclosure will tank their credit score, but there are plenty of small mistakes you can make that will turn a good score into a mediocre one. Here are seven of the more common errors, plus tips on how to avoid them.

As April 1 approaches, Green America wants you to help it choose the "Biggest Corporate Fool" of 2012: the worst offender in the realm of business shenanigans. You've probably heard of most of the nominees -- but the behavior they're being called out for may be news to you.

American consumers are getting savvier, and happier. We consulted the BBB far more often in 2011 than we did the year before, and lodged fewer complaints. But there were still plenty of gripes, and the worst offenders may not surprise you.

This is high season for tax-related phishing scams, as online con artists try to trick you out of your personal data, and thus your cash. But Internet scams and deceptions are a year-round industry. Here are some tips on how to avoid being conned.